ID Verification Help

If your appearance has changed from your ID photo, we can help you prepare for verification appointments with the right documents and information.

Know Your Rights

You have the right to apply for benefits regardless of appearance changes. Agencies must make reasonable accommodations to verify your identity.

Medical Treatment

Cancer treatment, surgery, medication effects

Significant Weight Change

Weight loss or gain affecting appearance

Aging

Natural changes over time

Religious Reasons

Hijab, beard, head covering changes

Gender Transition

Hormone therapy, surgery, presentation changes

Injury or Burns

Accidents, burns, facial injuries

[Your Name]
[Your Address]
[City, State ZIP]
[Date]

To Whom It May Concern:

I am writing to explain why my current appearance differs from my photo identification.

Due to [reason], my appearance has changed significantly since my ID photo was taken on [date].

I am providing the following supporting documentation:
• [List documents you're including]

I respectfully request that you verify my identity using the additional documentation provided.

Thank you for your understanding.

Sincerely,
[Your Signature]
[Your Printed Name]
[Your Phone Number]

Get an Updated ID

Consider getting a new ID photo that reflects your current appearance. Most states allow ID updates for a small fee.

Request Accommodations

You can request a private room, extra time, or other accommodations for your verification appointment.

Bring a Support Person

You have the right to bring someone with you to your appointment for support and to help advocate for you.

File a Complaint

If you're treated unfairly, you can file a complaint with the agency or contact a legal aid organization.

This information is for guidance only. Requirements may vary by state and agency. Contact your local office or a legal aid organization for specific advice.

ID Verification Help

Why has your appearance changed?

Template Explanation Letter

Additional Resources