Resources

Guides, FAQs, and helpful information for your benefits journey

FAQs

Your Rights

Get Help

Videos

Frequently Asked Questions

Know Your Rights

1

Right to Apply

You have the right to apply for any benefit program you meet the requirements for, regardless of your background.

2

Right to Fair Hearing

If your application is denied or benefits reduced, you have the right to appeal and have your case heard before an impartial hearing officer.

3

Right to Privacy

Your personal information must be kept confidential. Agencies must protect your privacy when processing applications.

4

Right to Be Informed

You have the right to understand why decisions are made about your application and to receive this information in your language.

5

Right to Legal Representation

You may bring an authorized representative or attorney to help you with your application and appeal.

Free Legal Help

SNAP Benefits Medicaid & CHIP Legal Aid Locator

Hotlines & Support

National Benefits Hotline

1-866-743-5435

SNAP Customer Service

1-800-221-5689

Social Security Administration

1-800-772-1213

Legal Aid Association

1-800-424-8686

Video Guides

How to Apply for SNAP

How to Apply for SNAP

5 min

Understanding Medicaid

Understanding Medicaid

7 min

Preparing for Your Interview

Preparing for Your Interview

6 min

Video tutorials coming soon! Check back for step-by-step guides.

Disclaimer: The information provided here is for general guidance only and should not be considered legal advice. Benefits rules vary by state and change frequently. Always verify information with official government sources or consult with a benefits counselor or legal aid attorney for your specific situation.